Optum and UnitedHealthcare Therapist in Illinois
By Karan Singh, Ph.D. · October 23, 2026
Clinically reviewed by Karan Singh, Ph.D.
UnitedHealthcare (UHC) and Optum members in Illinois can see an in-network therapist by secure video without driving across the city or the county. Our Illinois clinician combines social work training with a doctorate and has worked in child welfare, schools, and outpatient therapy around the state.
Read on for what we treat in Illinois, how we match you with a clinician, and how we check your Optum or UnitedHealthcare benefits.
Secure video sessions across Illinois
From Evanston and Oak Park to Aurora, Elgin, Moline, Decatur, Quincy, and Mount Vernon, telehealth puts care within reach. Appointments are on Central time. You must be located in Illinois during each session. Many members appreciate fitting therapy in between work and family without a train ride or parking hunt. See how teletherapy works. If you’d prefer to meet in person, we also have offices throughout the US; ask our admin team whether in-person visits are an option with your clinician.
Concerns we help with
Illinois members see us for anxiety, low mood and depression, trauma, adult attention-deficit/hyperactivity disorder (ADHD), stress, and relationship and boundary concerns.
Our Illinois clinician
Psychological Healing has 40 clinicians, offering in-person sessions in 20 states and video sessions in 44 states. Our Illinois clinician who is active with Optum and UnitedHealthcare sees members by secure video across the state. When you reach out, our admin team matches you with a clinician whose license, focus, and schedule fit what you need. You can read about everyone on our team.
Privacy and secure video
Sessions take place by secure video, and your clinician follows the same confidentiality standards as in an office. Our admin team can explain how your information is handled. If you have questions about privacy when joining from work or a shared home in Illinois, ask us. We’re glad to help you plan.
Verifying your Optum or UHC coverage
We check benefits before your first session so you know what to expect. That includes whether outpatient therapy is covered, whether video visits are covered the same way as office visits, whether your plan asks for a referral or prior authorization, and where you are on your deductible. Most commercial plans don’t need a referral for outpatient therapy, but we confirm yours. Start through the Contact page with your member identification (ID) number. We do not accept Medicare or Medicare Advantage plans.
Next steps
When you’re ready, use our appointment request form. Mention that you’re located in Illinois and which plan you have. Our admin team handles the benefits check and scheduling, and we’ll answer any questions about how teletherapy works before your first session.
Frequently asked questions
Is your Illinois clinician a psychologist or a social worker?
Our Illinois clinician is a licensed clinical social worker (LCSW) who also holds a Ph.D. Our admin team can explain how your plan covers her services.
Is video therapy covered the same as in-person?
Often yes, but plans vary. We confirm telehealth coverage when we verify your benefits.
Can my teenager and I both see someone in Illinois?
Our Illinois clinician works with adolescents and adults. Ask our admin team about the best setup for your family.
Do I need a referral with UnitedHealthcare?
Most commercial UHC plans don’t require a referral for outpatient therapy, but some do. We’ll check yours.
Related pages
- Psychologists in Illinois
- Optum and UnitedHealthcare therapists: our overview of Optum and UHC coverage in every state we serve
- Aetna therapist in Illinois: if you have Aetna instead
- Our team
If you need help now
Therapy is not emergency care. If you or someone you love is thinking about suicide, call or text 988 to reach the 988 Suicide & Crisis Lifeline at any hour. In immediate danger, call emergency services or go to the nearest emergency room. See what to do in a mental health crisis.